Privacy and Data Protection Policy

Introduction

At DIGINFO, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your information, as well as your rights regarding that information.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or payment information. However, you may visit our site anonymously.

Note: Some information may still be collected during anonymous visits, such as browsing activity.

What is the purpose of your information?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us respond better to your individual needs.
  • To improve our website: We continually strive to enhance our offerings based on your feedback.
  • To improve customer service: Your information helps us respond more effectively to your support needs.
  • To process transactions: We accept payments through secure credit card transactions and bank transfers. All payment information is processed securely, and we do not store any credit card details.
  • To administer contests, promotions, surveys, or other site features.
  • To send periodic emails: The email address you provide for order processing may be used for updates regarding your order, as well as occasional company news.

Note: If you wish to unsubscribe from future emails, detailed instructions are included at the bottom of each email.

Payment Methods

We accept payments through secure credit card transactions and bank transfers. All payment information is processed securely using industry-standard encryption, and we do not store any credit card details.

How do we protect your information?

At DIGINFO, we prioritize the security of your personal information. We implement a variety of security measures to maintain the safety of your data when you place an order or access your personal information.

We use a secure server, and all sensitive information is transmitted via Secure Socket Layer (SSL) technology, then encrypted into our payment gateway provider's database. This information is accessible only to authorized personnel who are required to keep it confidential.

After a transaction, your private information (credit cards, social security numbers, etc.) will not be kept on file for more than 60 days.

Cybersecurity Commitment

DIGINFO is committed to protecting your data. We continuously monitor and enhance our security measures to safeguard your personal information. In the event of a data breach, we will notify affected users in accordance with applicable laws.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. They help us remember and process the items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic and interactions.

You can manage your cookie settings in your browser. For detailed instructions on how to manage cookies for popular browsers, please refer to your browser's help section.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Trusted third parties who assist us in operating our website or servicing you may access your information, provided they agree to keep it confidential.

We may also release your information to comply with the law, enforce our site policies, or protect rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.

Third party links

Occasionally, we may include third-party products or services on our website. These sites have separate and independent privacy policies. We are not responsible for their content or activities but welcome feedback about these sites. We encourage you to review the privacy policies of any linked sites.

Your Consent

By using our site, you consent to our privacy policy. You can withdraw your consent at any time by contacting us.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and notify users via email or site banner.

This policy was last modified on 01/10/2025.

Terms of Service

Terms of Use

This Agreement sets forth the terms and conditions that apply to your use of the Digital Information Systems (DIGINFO) website and any product or service offered for sale by DIGINFO and/or its affiliates (collectively, “DIGINFO”). The right to use any product or service offered by DIGINFO is personal to you and is not transferable to any other person or entity.

1. Definitions

The "DIGINFO" site shall mean all areas and any products and services offered or available on the interactive online service operated by DIGINFO on the World Wide Web, including but not limited to diginfo.net, dgacademy.net, dgmagazine.net, nativesecurity.org, threatassurance.net, and related domains.

2. General

DIGINFO reserves the right to change or discontinue any aspect or feature of the DIGINFO site, including content, availability, and equipment needed for access.

3. Use of the DIGINFO Site

  • Lawful Use: The DIGINFO site and the content provided shall be used for lawful purposes only. No material shall be posted or transmitted that violates the rights of others or is otherwise objectionable.
  • Copyright: The DIGINFO site contains copyrighted material. You may not modify, publish, or exploit any content without permission from DIGINFO.
  • Links to Other Sites: DIGINFO is not responsible for the availability or content of external sites linked from the DIGINFO site.
  • User Responsibility: You are responsible for obtaining and maintaining all necessary equipment for access to the DIGINFO site. You also agree to keep your account details confidential and secure.
  • Benefit of Provisions: The provisions of this section benefit DIGINFO and its affiliates, which can enforce these provisions directly.
  • Content Display: DIGINFO prohibits displaying its content in a manner that interferes with its intended purpose.

4. Disclaimer of Warranty; Limitation of Liability

  • Use at Your Own Risk: Use of the DIGINFO site is at your own risk. DIGINFO does not guarantee uninterrupted or error-free operation.
  • "As Is" Basis: The DIGINFO site is provided on an “As Is” basis without warranties of any kind.
  • Liability Limitations: DIGINFO is not liable for any damages arising from the use of the site or related services.

5. Indemnification

You agree to defend, indemnify, and hold harmless DIGINFO and its affiliates from any claims or expenses arising from your use of the DIGINFO site.

6. Termination

DIGINFO reserves the right to terminate this Agreement with any user deemed unacceptable or in breach of this Agreement.

7. Trademarks

All trademarks on the DIGINFO site are the property of their respective owners.

8. Products and Services

  • Subscription Service: DIGINFO offers DGMAGAZINE as a subscription service.
  • Other Offerings: DIGINFO also provides services and products, including DGACADEMY, DGCLOUD, THREATASSURANCE, DGLABS, NATIVESECURITY, NSOS, and DG ENTERPRISE. You are responsible for any charges related to your use of these services.
  • Changed Terms: DIGINFO may change fees and billing methods, effective immediately upon notice.
  • Termination: Either party may terminate this Agreement at any time. No refunds will be granted for terminated accounts.

9. Miscellaneous

This Agreement constitutes the entire agreement between the parties and is governed by the laws of the applicable jurisdiction.

Shipping & Returns

A Note from Our Ops Team

DIGINFO is committed to the safety of our employees and customers. Due to various circumstances, order and return processing may take longer than usual.

Order and Shipping Confirmation

You will receive an email confirmation once your order is placed, including your order number and shipping method. Please ensure your shipping address is correct.

Shipping Costs

Standard shipping costs will apply to all orders, with free shipping available for orders above a specified amount.

Return Policy

Refunds on items eligible for returns are accepted within a specified period from the date of receipt. Items must be unopened/unused and in original packaging.

Return Process:

  1. Email info@diginfo.net to initiate a return.
  2. A pre-paid shipping label will be provided for returns.
  3. Return shipping fees may apply.

Late Returns

Returns after the specified period are not eligible for a refund.

Items Not Eligible for Return

We do not accept returns for products below a specified value.

Receiving a Refund

Refunds will be issued once we receive the returned items.